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SPCG — São Paulo Consulting Group
Strategic Consulting for Micro, Small and Medium Enterprises
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Operations

Where the silent waste is, which processes hold the operation back, and how to redesign the day-to-day to unlock productivity without inflating fixed costs.

What we do

Questions the Operations practice helps answer

A well-structured operation is not about being busy — it is about delivering predictable value with the lowest possible consumption of scarce resources. In SMEs, the problem is almost never a lack of effort; it is an excess of poorly allocated effort.

Our operations projects typically answer questions such as:

Practice services

How we can help

Service 01

Operational Diagnosis

Mapping of critical processes, capacity analysis, waste identification and prioritization of the top 5 highest-impact levers. Delivered in 4 to 6 weeks.

Service 02

Process Redesign

Collaborative redesign of prioritized processes, with new flows, roles, indicators and management rituals.

Service 03

Lean S&OP Implementation

Implementation of integrated sales and operations planning adapted to SME scale, with structured monthly meeting and clear indicators.

Service 04

Productivity Acceleration

90-day program focused on quick productivity gains — typical goal: 15% to 30% capacity increase with the same headcount.

Want to know where your operation's bottlenecks are?

We offer a free 45-minute exploratory conversation with a senior consultant — to understand your context and point out where to start.

Schedule a conversation
SPCG Newsletter

Strategic analyses every month

The SPCG Newsletter is a monthly newsletter with curated readings on strategy and management, and practical analyses applied to the SME context.

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